Ep 115 – How to Create a 1st Class Experience on a Budget

by ltmpodcaststg | Aug 15, 2022 | Let’s Talk Marketing Podcast

Anvil/Deksia CMO, Kent Lewis, dropped 💎’s on using his recent adventures and learnings to create the art of developing a first-class experience. Recommended book: Excellence Wins Nultz Schultz. Here are the takeaways:

Sets the stage
Build in surprises with treats (snacks and food)
Close the curtain/exclusivity
Create Comfort
Keep it coming… the reminder that your special
Expected to problem solve
Keep the momentum

Host: Nathan A Webster

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