Ep 115 – How to Create a 1st Class Experience on a Budget

by | Aug 15, 2022 | Let’s Talk Marketing Podcast

Anvil/Deksia CMO, Kent Lewis, dropped 💎’s on using his recent adventures and learnings to create the art of developing a first-class experience. Recommended book: Excellence Wins Nultz Schultz. Here are the takeaways:

  1. Sets the stage
  2. Build in surprises with treats (snacks and food)
  3. Close the curtain/exclusivity
  4. Create Comfort
  5. Keep it coming… the reminder that your special
  6. Expected to problem solve
  7. Keep the momentum

Host: Nathan A Webster

LinkedIn: https://www.linkedin.com/in/nathanawebster/

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Twitter: https://twitter.com/nathanawebster

Services: https://ndubbrand.com/our-services/ 

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